Sunny Garden Floral Co-ord

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Delivery Time

Estimated delivery time:

• Within India: 3–7 business days
• International orders: 7–15 business days

Delivery times may vary depending on location and courier services.

Shipping Charges

Shipping charges is free.

Return, Exchange & Refund Policy – Yusra Kurti

At Yusra Kurti, we strive to offer you a smooth and satisfying shopping experience. Our policies are designed to be fair, transparent, and customer-friendly while maintaining sustainable operations.

Size Exchange

• We offer FREE size exchange (one time) for all orders.
• If the size doesn’t fit, you can request an exchange within 5 days of delivery.
• The item must be unused, unworn, and with all original tags and packaging intact.

Second Exchange

• A charge of ₹200 will be applicable for a second size exchange on the same product.

Returns

• If you are not satisfied with the product or its fit, you may request a return within 5 days of delivery.
• A nominal ₹100 return fee will be charged to cover pickup, handling, and logistics costs.

👉 Once your return is successfully processed, you will receive a store credit note equal to the product value.

Refund Policy

• We currently do not offer monetary (cash/bank) refunds.
• All returns are issued in the form of a store credit note, which can be used for future purchases on our website.

Damaged or Defective Products

• In case you receive a damaged or defective item, we offer a FREE replacement/exchange.
• If you choose to return the item instead of exchange, a ₹100 return fee will still apply.

Important Conditions

• Products must be unused, unwashed, and in original condition
• All tags and packaging must be intact
• Requests must be initiated within 5 days of delivery
• Exchanges are subject to availability of size
• If the requested size is unavailable, a store credit note will be issued